• This website is operated by Mahakali Saw Mill, Odhav, Ahmedabad.
• By browsing or placing an order, you agree to comply with these Terms & Conditions along with our Privacy Policy.
• We may update or modify these terms at any time. Continued use of the website constitutes acceptance of the revised terms.

• We specialize in wooden boxes, pallets, crates, and customized packaging solutions.
• All products are manufactured based on client specifications and may vary slightly from images shown on the website.
• Product availability and pricing are subject to change without prior notice.

• Orders must include complete specifications and delivery details.
• Advance payment may be required for customized or bulk orders.
• We reserve the right to accept or decline orders at our discretion.

• We strive for on-time delivery; however, timelines may vary due to external factors beyond our control.
• Once goods leave our facility, responsibility for loss or damage passes to the buyer.
• For export shipments, customers are responsible for correct and complete documentation.

• As most products are custom-made, returns are not accepted unless goods are defective or delivered against agreed specifications.
• Claims for defects must be made within 48 hours of receiving the goods and include appropriate proof.

• All website content, including text, images, and designs, is the property of Mahakali Saw Mill.
• No part of this website may be copied, reproduced, or distributed without prior written consent.

• Mahakali Saw Mill is not responsible for indirect or consequential losses arising from the use of our website or products.
• Customers are responsible for ensuring that the packaging suits their intended purpose.

• These terms are governed by the laws of India.
• Any disputes shall fall under the jurisdiction of the courts of Ahmedabad, Gujarat.

Any personal or business data voluntarily provided to Mahakali Saw Mill is shared at the sole discretion of the user. While we take reasonable steps to protect such information, we shall not be held responsible for the accuracy, completeness, or consequences arising from the data you provide to us.